CMA Money Mentor Training
Money Mentor Training is only for those working in CMA Connect centres. This is a two day 'live' course and includes additional e:learning modules to cover all the skills you will need to be an effective Money Mentor.
Description
The Money Mentor Training Course covers the following:
Day 1
- Causes and Effects of Debt
- The CMA Connect Support Process
- What Does and Does Not Constitute Debt Advice
- Budgeting
- Maximising Income and Minimising Expenditure
- Emergencies, Priority and Non-priority Debts
Day 2
- Creditors and credit reports
- Options for Tackling Debt Problems
- Hub Referrals and External Referrals
Additional e:learning:
- Listening Skills for Money Mentors & Debt Advisers
- Client interview activity
- Case studies
Training manuals will be provided for each delegate in both pdf and hardcopy formats.