Elearning and blended learning

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Listening Skills for Money Mentors & Debt Advisers

A short course exploring the themes of active listening and empathy in a debt advice context.

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Catalyst - Introduction to CMA's Case Management Software

This series of 9 videos to watch in your own time will provide you with an overview of how to navigate Catalyst.

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Connect Centre Management

This course provides some essential management tips in relation to your Connect Centre and is focused on supporting & managing your team.

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