Training schedule

This course is the first of 3 training courses that make up the Money and Pensions Service accredited CMA Award in Generalist Debt Advice. This course is suitable for those with no previous experience of debt advice.

The CMA Part 2 Training Course is aimed at those who have already attended the Part 1 Training Course, and is designed to increase knowledge and understanding of the whole debt advice process. This will allow delegates in regulated contexts to begin to offer debt advice to clients.

The CMA Part 3 Training Course is aimed at those already giving debt advice and/or those who have been working with clients for at least three months, as the topics covered are designed to build on experience. For debt advisers working within CMA centres, the Part 3 Training Day must be completed within 18 months of Part 1 Training and/or giving debt advice in a CMA centre.

A short course exploring the themes of active listening and empathy in a debt advice context.

The CMA Part 4 Training course is the first of three training days required to complete the CMA Casework/Specialist Award.

The CMA Part 5 Training course is the second of three training days required to complete the CMA Casework/Specialist Debt Advice Award.

The CMA Part 6 (Insolvency) Training Course is the third and final training course required to complete the CMA Casework/Specialist Award. This training explores the insolvency options available in England / Wales and their advantages & disadvantages. This training can also be completed as a standalone Insolvency Training Course.

A short course exploring the themes of active listening and empathy in a debt advice context.

Money Mentor Training is only for those working in CMA Connect centres. This is a two day 'live' course and includes additional e:learning modules to cover all the skills you will need to be an effective Money Mentor.

This course is aimed at those wishing to help people learn how to budget. It provides all the materials and training for you to be able to get alongside clients and those struggling to manage their money and enable them to draw up realistic budgets.

This training is for people providing budgeting guidance and/or debt for clients in vulnerable circumstances. The course aims to give tools to help identify vulnerable clients and ensure fair and quality support for all. For regulated debt advice providers, this course is designed to enable you to consider best practice in light of FCA Consumer Duty.